Terms & Conditions

The postal service has just increased domestic shipping rates for 2025. We have no control over postal service rates and feel the pain as well. Orders within the USA ship FREE, for now. If the postal service continues the rate hikes, we will revisit other options then.

All domestic orders for one or two DVDs are shipped via United States Postal Service, FIRST CLASS MAIL. FIRST CLASS DOMESTIC MAIL usually arrives within 3 to 5 business days. (Could be sooner, may take a day or two longer). Domestic Combo Orders with three or more items are shipped PRIORITY MAIL, 1-3 days delivery time. All orders are shipped with TRACKING #’s so you can follow your order. Our postal service sends the tracking #’s directly to your email address that you used when ordering during checkout. PLEASE make sure you have your email address correct when placing your order, so you can know exactly where your order is at all times. If you do not have your email address correct, you will not receive any order confirmations or your tracking numbers. We do not spam, and we do not sell your information.

If you request extra services (i.e., Signature Confirmation, Express Mail, etc.) you must pay any additional charges before your package is mailed.

All videos are available as digital downloads for our International customers via our website's store.

We no longer ship to Canada and Australia due to the COVID restrictions imposed by their Governments. As of March 2021, we are no longer able to ship to the UK.

We no longer ship to South Africa or Mexico due to orders being “lost or stolen” at customs. We are also no longer able to ship to the UK. No exceptions.

Customers may place their orders by choosing PAYPAL or the ‘Pay with Any major credit card’ option during checkout.

If your order is returned to us because you omitted your apartment or suite number, you will be charged for reshipping it. That is why we ask you to verify ALL your “ship to” information before submitting your order.

Want to order by Check or Money Order? (All personal checks are held 7-10 business days before your order ships.) Our suggestion is to send a money order.

Florida residents, please include 7% sales tax with your check. If you send the incorrect amount, it will be returned.

Please Mail to:
Ride Like A Pro, Inc.
12702 Split Oak Drive, Hudson, FL 34667-6329
Please make it payable to Ride Like a Pro.

Return policy: Ride Like a Pro, Inc. allows returns for any damaged DVDs due to mishaps during the shipping process. Please call our toll-free number, 866-868-7433, and we’ll gladly send you another replacement with a return mailer for the damaged product. Unopened cases are authorized for returns only. Any opened DVDs are NOT part of our return policy. If you crack your DVD by NOT pushing on the “press here” button in the case, it is not covered in our return policy. Please take care when removing the disk from the case and press the “press here” button.

Refund policy: Customers not 100% satisfied with our products may contact us within 14 days of receiving their order to rectify any problems to assure you of our 100% customer satisfaction guarantee. Opened cases are not part of our return policy. Feel free to call us toll-free, 866-868-7433.

Our Ride Like A Pro DVDs have copyright and trademark protection. NO RENTAL, download, or Resale of my DVDs is permitted by law. All violators will be reported to the Federal Trademark and Copyright Commissions.

Federal law provides severe civil and criminal penalties for the unauthorized reproduction, distribution, rental, or digital transmission of copyrighted material without explicit written authorization from the rights owner, Ride Like a Pro, Inc. The FBI investigates allegations of criminal copyright infringement, and violators will be prosecuted to the fullest extent of the law.

Ride Like A Pro, Inc. takes this type of violation seriously and will prosecute all incidents to the fullest extent of national and international laws.